Simple, Predictable IT Pricing
We believe in transparency. No per-ticket charges, no hidden fees, no product commissions. Just a flat monthly rate for everything your organization needs.
How Our Pricing Works
We don't publish one-size-fits-all prices because every organization is different. Here's our pricing philosophy so you know exactly what to expect.
Flat-Rate Monthly Plans
Every plan includes unlimited remote support — phone, email, remote desktop, and AI chatbot. You'll never see a per-ticket charge or get a surprise invoice. Your IT costs are predictable every single month.
Tailored to Your Organization
A 15-person church has different needs than a 200-student school. We build every plan around your specific environment — number of users, devices, locations, compliance requirements, and how much on-site support you need.
No Hidden Fees
Your monthly fee covers everything in your plan. We don't charge extra for "emergency" calls, after-hours monitoring, or routine maintenance. The price we quote is the price you pay.
Vendor-Neutral — Never a Markup
We're a pure services company, not a reseller. We never take commissions on hardware or software purchases. We help you find the best deals with vendors and negotiate on your behalf. Our only revenue is your service plan.
Service Tiers
Every plan includes unlimited remote support. Choose the level of on-site coverage that fits your organization.
Remote
Everything you need handled remotely — and if you ever need someone on-site, we're happy to come out at an hourly rate.
- Unlimited remote helpdesk (phone, email, AI chatbot)
- 24/7 remote monitoring and management
- Patch management and security updates
- Cybersecurity essentials
- Cloud workspace administration
- Vendor management
- On-site visits available anytime at hourly rates
Hybrid
The best of both worlds — unlimited remote support plus a block of on-site hours each month for hands-on work. Fresh hours every month so there's always time set aside for you.
- Everything in Remote, plus:
- Dedicated on-site hours each week or month
- Hands-on hardware support and installations
- In-person staff training sessions
- Infrastructure projects and upgrades
- Hours refresh monthly so you always have on-site time available
Full Coverage
Your dedicated IT team, as present as you need us to be — from regular visits to a technician on-site every day. Plus strategic advisory to keep your technology moving forward.
- Everything in Hybrid, plus:
- On-site presence as often as you need — up to daily
- vCIO strategic advisory and technology planning
- Priority response SLA
- Advanced cybersecurity suite
- Compliance management and audit readiness
What Affects Your Price
We scope every plan to your actual needs. Here are the factors that determine your monthly rate.
Number of users and devices
More endpoints means more to manage and monitor.
On-site support frequency
Plans range from fully remote to weekly on-site visits. You choose what fits.
Number of locations
Multi-site organizations need unified management across all campuses.
Compliance requirements
Schools (FERPA/CIPA/COPPA), healthcare-adjacent nonprofits (HIPAA), and regulated businesses have additional needs.
Specialized services
SIS administration, CALPADS reporting, AI integration, or cybersecurity add-ons are scoped separately.
Co-managed vs. fully managed
Organizations with existing IT staff pay less — we augment rather than replace.
Get a Custom Quote — Free, No Obligation
Tell us about your organization and we'll provide a transparent proposal tailored to your needs. The assessment itself is free.
Request a Custom Quote